Service Engineer

Job Description

Why join Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Responsibilities:
- Providing support to OEMs’ service network
- Leading and coordinating MTU’s service partners nationwide.
- Installation of MTU engines and related equipment at customers’ premises in accordance with MTU standards. (Product Installation)
- Giving advice to customers to ensure optimal engine performance (Product Operation)
- Advising Service Partners and customers on maintenance & repair works in accordance with MTU standards (Product Maintenance/Repair)
- Responsible for applying Warranty/Goodwill through MTU application system and controlling the progress.
- Implementation of service activities and commissioning of energy systems in Japan
- Troubleshooting and optimization of the system operation with regard to the running behavior and the availability for new and existing systems
- Advice and support for the sales organization in service and maintenance issues
- Technical support for all MTU energy systems with regard to plant control and electrical engineering
- Assessment, analysis and documentation of damage cases
- Independent development of solutions for technical problems in cooperation with development and customer
Others
- To carry out other assigned tasks from time to time
- Reporting of all product-support activities on a job-related and monthly basis

Qualifications:
- Successfully completed university studies or training as a technician or master in the electronics, automation, mechatronics specialization
- Engineering skills to provide technical solutions to customers
- Technical competency to understand engine mechanics and electric technology
- Good knowledge of internal combustion engines
- Qualified electrician with switching authorization up to 1000V is an advantage
- In-depth knowledge of measurement, control and regulation technology
- Capacity to communicate and foster constructive dialogue with colleagues and customers
- Comprehensive English and Japanese language skills
- Good IT user skills
- Organizational skills, systematic and independent way of working
- High flexibility, commitment and motivation
- Willingness to travel at home and abroad

Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Type of Contract

Permanent