Field Service Technician/ Engineer, Senior

Job Description

Location: Tukang, Singapore (West)

Only candidates with the legal right to work in Singapore will be considered. Please note that applicants without this eligibility will not be considered.

Why join Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Position Summary

The Field Service Technician/ Engineer/ Assistant Engineer is responsible for delivering high-quality field and workshop service support for mtu engines and associated systems. This includes installation, commissioning, routine maintenance, troubleshooting, and repair or overhaul activities at customer sites and within company facilities.

The role requires strong technical competence, the ability to work independently on service assignments, and a customer-focused mindset to ensure service excellence and brand representation in all interactions.

What you will be doing:

• Perform installation, commissioning, routine maintenance, troubleshooting, and repair or overhaul of mtu engines and associated equipment at customer locations or in the workshop.
• Manage field service jobs in accordance with approved work orders, technical manuals, and company procedures, ensuring quality standards and customer satisfaction are met.
• Diagnose and resolve mechanical/electrical or system-related issues efficiently using logical and analytical problem-solving skills.
• Conduct system acceptance tests with customers or their representatives, including performance verification and completion of required documentation.
• Prepare and submit timely and accurate technical service reports, investigation summaries, corrective action reports, travel reports, and job completion documentation.
• Ensure all service activities comply with workplace safety and health regulations, including company WSH policies and site-specific safety requirements.
• Maintain a high standard of professionalism while representing the mtu and Rolls-Royce brand during customer engagements.
• Support continuous improvement initiatives by providing feedback on service processes, technical issues, and field observations.
• Carry out additional service or operational tasks as assigned by the Manager or Department Head.

Position requirements:

• Diploma or Degree in Mechanical Engineering, Electrical/Electronic Engineering, Marine Engineering, or a related technical discipline.
• Minimum 2 to 3 years of hands-on experience in the diesel engine or generator industry.
• Proven experience in servicing, troubleshooting, commissioning, and project execution activities.
• Strong mechanical/electrical aptitude with the ability to diagnose complex technical issues.
• Ability to read and interpret technical drawings, schematics, and service manuals.
• Good interpersonal and communication skills, with the ability to engage professionally with customers and internal stakeholders.
• Able to work independently with minimal supervision while contributing effectively as part of a team.
• Willingness to travel locally and regionally as required.
• Comfortable working in field conditions and responding to service calls at short notice.

Preferred qualifications:

• Prior experience with mtu engines and systems.
• Exposure to marine or power generation applications.
• Experience conducting customer acceptance testing and performance verification.
• Familiarity with service documentation standards and reporting requirements.

About mtu Power Systems

Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Type of Contract

Permanent