Business Operations Manager (PMO Lead)

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

MBI (T2)

Job Family:

Administration

Job Qualifications:

Skills:

Business Operations, Contract Management, Financial Management, PMO, Subcontract Management

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

No

Job Description:

Seize your opportunity to make a personal impact as a Business Operations Manager supporting GDIT’s Department of Veterans Affairs (VA) Conversion Services (CS) contract. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

The successful candidate will focus on improving response time to Veteran benefit requests through the digitization of Veteran records. The candidate will have extensive knowledge and background in financial management, with specific experience building systems and processes that accumulate data and can support information management and decision making on the contract. Experience managing program controls, performing data mining/analysis, and ensuring administrative functions are performed in compliance with contract requirements is necessary. The Business Operations Manager will report to the Deputy Program Manager and work with the Program Manager, Operations Lead, Requirements Manager, and across the program to support all aspects of program delivery for Conversion Services (CS). Additionally, the candidate will engage with GDIT functional support in Contracts, Subcontracts, Finance, and other required areas as needed.

HOW YOU’LL MAKE AN IMPACT:

• Lead a team of PMO professionals in coordinating the successful completion of PMO tasks
• Implement and document robust processes and guidance for business processes both internal to GDIT and external facing to the Customer and subcontractor partners
• Engage with the Customer through VA e-mail and Teams to provide meaningful support and responses to inquiries
• Delivers regular presentations to senior leadership, effectively communicating operational performance, insights, and strategic recommendations
• Coordinate the routine review and identification of program risks through maintenance and dissemination of the program Risk Register, facilitating monthly Risk Meetings with the Customer
• Support action item management through ensuring maintenance and routine review/update of program Action Item tracker
• Capture and report on quantity-based performance metrics used to track core project functions for status reporting and invoicing
• Provide oversight for all subcontract actions, (GDIT) supply chain purchases, hiring and VA on-boarding activities, and administrative travel tracking tasks
• Utilize professional judgement, critical thinking skills, and research to improve project processes and resolve issues affecting project performance, utilizing continuous process improvement and implementing lessons learned where applicable
• Manage contract deliverables to ensure high quality and on-time submissions
• Work with the Deputy Program Manager to utilize GDIT enterprise data management systems and tools (OBIEE, AP Web Query, KOFAX Markview, SC360, BPM, Concur) in creating an integrated tracker for full life cycle of program finances at the prime and subcontractor levels

WHAT YOU’LL NEED TO SUCCEED:

• Education: Bachelor’s degree in business or a related field or an equivalent combination of education and experience
• Required Experience: 5 + years of progressive experience supporting project or program management roles where program information must be collected, aggregated, analyzed and presented in graphically, textually, and verbally
• Required Technical Skills: Proficient in leveraging AI tools and automation technologies to improve operational efficiency and streamline workflows; project or program finance, scheduling, staffing, security/access procedures, meeting facilitation, Customer interaction, status reporting, deliverables, subcontracting, bill of materials, and/or travel management; experience with Federal Government contracting, with knowledge of Federal Acquisition Regulations (FAR); exprience managing a team responsible for PMO or finance-related tasking; Must have moderate Microsoft Excel skills to include proficiency in data management (sorting, filtering, performing matches and lookups), utilizing a range of formula functions, creating and using pivot tables, and creating charts and graphs; Proficiency with enterprise data management systems (Oracle/OBIEE, AP WebQuery, KOFAX Markview, SC360, BPM and/or Concur); Demonstrated experience supporting a Government entity, with knowledge of the proper workflows for prime contract modifications, subcontract modifications, and de-obligations; Demonstrated experience building and maintaining EAC calculations
• Preferred Skills: 6 + years experience preferred; PMP, SAFe, or ITIL training / certifications; Experience with logistics, warehousing or supply chain systems and/or health care systems
• Attributes for Success: Must have outstanding written and verbal communication skills with the ability to communicate effectively as a representative of GDIT to internal business leaders, Government Customers, and subcontractor leadership; Must demonstrate critical thinking skills to resolve operational issues and identify risks and mitigation
• Location: 100% remote working
• Travel: 10% domestic travel to customer sites (main customer site is in St. Louis, however will also travel to Kentucky & PA sites)
• Security Clearance Level: N/A however must have the ability to obtain a Position of Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting onsite
• Work visa sponsorship will not be considered for this role This position does not accept submissions from third‑party agencies or corp‑to‑corp entities.

Only direct applicants are eligible for consideration.

GDIT IS YOUR PLACE:

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

#GDITFedHealthJobs

#GDITPriority

The likely salary range for this position is $116,875 - $158,125. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans