Service Project Coordinator

Job Description

Job Title: Service Project Coordinator

Working Pattern: Full Time

Working location: Lockport, Louisiana

Relocation assistance is not available for this position.

Why Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you’ll have the opportunity to create world-class power and propulsion solutions, pushing your problem-solving and ingenuity, to deliver real impact that puts safety first.

You’ll be given responsibility and the opportunity to grow in our high-performance culture. This is Infinite Potential. And it’s your chance to really shine and contribute to one of the world’s most recognized brands and a beacon for engineering excellence.

Position Summary

The Service Project Coordinator supports the execution of large-engine service projects by coordinating warranty activities, financial reporting, project administration, invoicing, and government contract requirements. This role serves as a key partner to Service Managers, Finance, and operational teams to ensure projects are executed efficiently, customer commitments are fulfilled, and financial performance is accurately tracked. Through strong coordination and operational oversight, the position contributes directly to service excellence and business performance across the Large Engine Services organization. The individual in this role will be required to be onsite on a hybrid basis at the customer location in Lockport, Louisiana to focus on assisting technicians, reporting, and monitoring job progression on the customer site.

What you will be doing

· Coordinate the administrative and financial execution of large-engine service projects, including labor tracking, invoicing, quotations, purchase requests, parts management, tooling records, and project documentation.

· Manage warranty and work-in-progress activities by tracking claims, supporting failure analysis processes, monitoring open items, and partnering with internal stakeholders to drive timely resolution.

· Analyze project financial data, revenue projections, and controlling reports, providing visibility and support for operational decision-making and project performance improvements.

· Support government contracts and customer projects by coordinating documentation, invoice submissions, records management, and compliance with applicable customer and contractual requirements.

· Partner with Service Managers, Engineering, Finance, and global stakeholders to coordinate corrective actions, improve service execution processes, and support successful project delivery.

· Ability to travel domestically and internationally up to 50% of the time to customer sites located around the globe and US Coast Guard Bases. This position will be located in Lockport, Louisiana when travel is not required.

Basic Requirements:

· Associate's degree in Business, Engineering Technology, or a related field and at least 3 years of experience in service project coordination, project administration, customer support, warranty administration, or a related field; OR

· Bachelor's degree in Business, Engineering Technology, or a related field and at least 1 year of experience in service project coordination, project administration, customer support, warranty administration, or a related field; OR

· Master's degree in Business, Engineering Technology, or a related field; OR

· JD/PhD in Business, Engineering Technology; OR

· At least 5 years of relevant experience in service project coordination, project administration, customer support, warranty administration in lieu of a degree.

· In order to be eligible for consideration, you must be a U.S. Citizen or U.S. Permanent. Resident Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Preferred Requirements:

· Demonstrated experience supporting service projects involving internal combustion engines, marine equipment, power generation systems, or heavy industrial equipment.

· Working knowledge of warranty administration, government contracts, work-in-progress management, project financial reporting, and service operations.

· Experience utilizing SAP and related business systems, including MS5, PAS, C4S, PS3, or similar ERP, service, and project-management platforms.

· Strong analytical, organizational, and stakeholder-management capabilities, with experience coordinating complex projects involving multiple internal teams, suppliers, customers, or subcontractors.

Mental & Physical Requirements:

· Ability to lift and carry up to 50 lbs.

· Ability to work at heights, climb ladders, and enter confined spaces as required by field service tasks.

· Ability to sit, stand, bend, stoop, walk, lift, and use a keyboard or mouse as required to perform the position.

· Ability to work time in marine shipyards and vessel engine rooms in an office environment.

· Ability to work near moving mechanical equipment and in environments that may include elevated noise, fumes, dust, water, odors, gases, heat, cold, and humidity.

· Ability to work a non-traditional schedule and extended hours while performing field-service assignments.

Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

Our vision is to ensure that the quality and dynamism that shaped our history continues into our future. It’s a bold pursuit, and we never stop striving to go further, faster, and better. We lead progress, creating the technologies that move us forward. If you’re driven to grow, to learn, and to make a lasting difference, this is where you belong.

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

Infinite Potential

Closing date: October 28, 2026

Job Posting Date

06 Oct 2026; 00:10

Pay Range

Pay ranges for remote employees are based on the state where the employee resides and may vary from the posted range.

$68,255 - $110,915-Annually

Location:

New Orleans, LA

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type.

The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.