Senior Lead Business Integration Analyst- SAP Job (Batch) Monitoring/Management Consultant

Date Posted:

2026-11-09



Country:

India



Location:

IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli



Position Role Type:

Hybrid

About RTX

At RTX, 185,000 people come together with a shared purpose—to solve the world's most complex challenges and make a meaningful difference.

With three industry-leading businesses, world-class operations, and significant investments in research and development, RTX brings together technology, innovation, and expertise to push the boundaries of what is possible.

Together, we develop technologies that help connect and protect our world and shape the future of aerospace and defense.

About Collins Aerospace

Collins Aerospace, an RTX company, is a global leader in technologically advanced and intelligent aerospace and defense solutions.

With deep technical expertise and a comprehensive portfolio of products and services, Collins Aerospace helps customers address some of the most demanding challenges in the global aerospace industry.

Join us and be part of a team that is redefining aerospace through technology, innovation, and engineering excellence.

Job Overview

Collins Aerospace is seeking an experienced SAP Batch Administration Specialist to support and optimize enterprise batch processing environments across SAP and non-SAP platforms.

In this role, you will be responsible for monitoring, scheduling, administering, and troubleshooting business-critical batch jobs to ensure operational stability, seamless business processing, and reliable system performance.

You will work closely with SAP Basis, Infrastructure, Network, Cybersecurity, SAP Security, and Functional Application teams to manage batch processing operations, resolve incidents, and drive continuous improvement initiatives.

The ideal candidate will have strong expertise in SAP batch administration, enterprise workload scheduling, and Redwood RunMyJobs (RMJ), along with experience supporting global 24x7 enterprise environments.

What You Will Do

• Administer, monitor, and optimize enterprise SAP and non-SAP batch processing environments.
• Manage enterprise scheduling solutions, including Redwood RunMyJobs (RMJ), to ensure reliable execution of business-critical jobs.
• Monitor SAP background jobs and RMJ workflows, identify failures, and initiate recovery activities based on business impact and severity.
• Schedule, modify, and maintain recurring batch jobs across daily, weekly, monthly, and event-driven processing cycles.
• Collaborate with SAP Basis, Infrastructure, Network, Cybersecurity, SAP Security, and Functional Application teams to resolve operational issues.
• Support critical business processing activities, including MRP cycles, IDocs, interfaces, month-end close, file transfers, and integration workflows.
• Ensure compliance with audit, cybersecurity, regulatory, and operational standards.
• Follow ITIL processes for incident, problem, change, and service management.
• Maintain operational documentation, runbooks, process standards, and knowledge articles.
• Participate in global 24x7 on-call support rotations, including weekends and holidays.
• Identify opportunities for automation, operational efficiency, and continuous improvement.
• Leverage enterprise partnerships with SAP, Redwood Software, and other technology providers to improve batch processing operations.

SAP Batch Administration

• Administer SAP background processing using SAP transaction codes:
  • SM36 – Job Definition and Scheduling
  • SM37 – Job Monitoring and Management
  • SM61 – Operation Modes
  • SM66 – Global Work Process Monitoring
• Monitor scheduled batch jobs and ensure successful execution.
• Analyze job performance, runtime statistics, spool outputs, and job logs.
• Troubleshoot job failures and coordinate resolution across application, infrastructure, and network teams.
• Perform job restarts, resubmissions, and recovery procedures in accordance with operational guidelines.
• Identify recurring job failures and recommend process optimization strategies.

Redwood RunMyJobs (RMJ) Operations

• Monitor enterprise job execution across SAP and non-SAP environments using RMJ dashboards.
• Review queue health, process server availability, workload distribution, and job dependencies.
• Analyze and resolve RMJ alerts related to job failures, long-running jobs, event-waiting conditions, assigned jobs, dispatched jobs, and process server shutdowns.
• Investigate long-running jobs and determine appropriate corrective actions.
• Validate runtime dependencies and event-waiting conditions.
• Perform job recovery activities, including restarting failed jobs, resubmitting jobs, marking jobs complete when appropriate, and holding or releasing jobs from ICE status.
• Monitor and support MRP processing, IDoc processing, month-end activities, File Watcher jobs, and event-triggered workflows.
• Review and download spool logs for troubleshooting and validation.
• Configure and maintain alerting thresholds and monitoring capabilities.
• Support secure RMJ connectivity across hybrid and cloud-hosted SAP environments.

Incident & Service Management

• Create, manage, and track ServiceNow incidents for batch failures and operational issues.
• Analyze and disposition RMJ operator messages and system alerts.
• Perform root cause analysis of recurring job failures and production issues.
• Escalate critical production incidents according to established support procedures.
• Coordinate with job owners and stakeholders for priority and month-end processing failures.
• Maintain accurate operational records, incident documentation, and audit trails.
• Participate in post-incident reviews and corrective action planning.
• Ensure adherence to ITIL-based incident, problem, change, and service management practices.

Operational Excellence

• Monitor enterprise system performance and identify trends affecting batch processing.
• Implement automation and monitoring enhancements to reduce manual effort and improve reliability.
• Maintain documentation covering operational processes, recovery procedures, and best practices.
• Support enterprise audit activities and regulatory compliance requirements.
• Contribute to continuous service improvement initiatives and operational excellence programs.

Qualifications You Must Have

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline.
• Typically 6+ years of experience in SAP technical operations, with a strong focus on batch scheduling and job monitoring.
• Hands-on experience administering SAP batch processes using SM36, SM37, SM61, and SM66.
• Strong understanding of SAP background job scheduling, workload management, and job dependencies.
• Experience troubleshooting technical issues across SAP, operating systems, network, and infrastructure layers.
• Experience using ServiceNow or similar IT Service Management platforms.
• Knowledge of ITIL processes and service management practices.
• Understanding of network connectivity, firewall concepts, and enterprise infrastructure.
• Experience supporting compliance audits and regulatory requirements.
• Strong analytical, troubleshooting, documentation, and problem-solving skills.
• Excellent communication skills with technical teams and business stakeholders.

Senior-Level Responsibilities

• Own batch scheduling, monitoring, recovery, and operational support across multiple enterprise platforms.
• Lead troubleshooting efforts for complex cross-system batch failures and performance issues.
• Perform advanced analysis of job dependencies, event triggers, and workflow orchestration.
• Implement automation and monitoring enhancements to improve operational efficiency.
• Lead operational readiness activities for new applications and integrations.
• Mentor junior team members and provide technical guidance.
• Support mission-critical production systems in a global 24x7 environment.
• Drive continuous improvement initiatives and operational excellence programs.

Qualifications We Prefer

• Hands-on experience with Redwood RunMyJobs (RMJ) or equivalent enterprise workload automation platforms.
• Experience supporting global SAP environments and 24x7 production operations.
• Experience in SAP Basis administration and SAP interface monitoring.
• Knowledge of IDocs, MRP processing, batch input processing, and SAP background work processes.
• Experience supporting SAP S/4HANA environments.
• Understanding of cloud-hosted SAP environments and hybrid architectures.
• Knowledge of UNIX/Linux and Windows Server administration.
• Familiarity with enterprise monitoring tools.
• Experience with automation and scripting technologies.
• Understanding of network protocols, including TCP/IP, LAN/WAN technologies, and secure communications.
• Experience conducting root cause analysis and problem management activities.
• Experience leading operational support activities and mentoring junior team members.

Educational Qualification

• Bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM), or a related technical discipline.
• Equivalent relevant work experience and education may be considered.
• Typically requires a university degree or equivalent experience, subject to applicable RTX requirements.

Digital Technology

Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies?  Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!

WE ARE REDEFINING AEROSPACE.

*Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

Some of our competitive benefits package includes:

Benefits package includes:

- Meal coupons

- Group Term Life Insurance.

- Group Health Insurance.

- Group Personal Accident Insurance.

- Entitled for 18 days of vacation and 12 days of contingency leave annually.

- Employee scholar programme.

- Work life balance.

- Car lease programme.

- National Pension Scheme

- LTA

- Fuel & Maintenance /Driver wages

- Meal vouchers

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all India positions require a background check, which may include a drug screen.

Note:

• Background check and drug screen required (every external new hire in the India)
• Drug Screen only performed for Operations Positions

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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