C&SC Quality Operations Leader

Job Description Summary

The Quality Operations Leader drives enterprise quality performance by owning FLIGHT DECK operating cadences, advancing problem-solving capabilities, and deploying strategic initiatives. This role partners across functions to close quality performance gaps, improve critical processes, and scale best practices, using data, digital capabilities, and AI-enabled insights to prioritize action and accelerate continuous improvement.

Job Description

Roles and Responsibilities

• Develop and/or manage the operating system to support quality performance priorities and strategy, integrating digital capabilities and AI-enabled insights. This includes owning the FLIGHT Deck operating cadences.
• Drive problem solving for quality KPI gaps across the enterprise by leveraging data, digital capabilities, and AI-enabled tools to identify trends, prioritize opportunities, and accelerate root cause analysis.
• Serve as a coach, facilitator, educator, advocate, and accountability partner to the cross-functional quality team to drive to standards resulting in effective and efficient problem solving of quality disruptions and manufacturing defects.
• Coach the quality team to FLIGHT DECK standards to advance problem-solving skills.
• Partner closely with other divisions/functions to prioritize and improve critical processes across Aerospace.
• Share and deploy best practices across Quality.
• Manage and/or drive processes to enable continuous improvement (including kaizens, JDIs, strategic roadmaps)
• Drive adoption and deployment of Quality organization strategic initiatives.
• Serve as an representative of the Part Family Quality Leader in critical operating cadences/ leadership reviews, and other rhythms as needed.

Desired Characteristics

• Demonstrates curiosity and a continuous learning mindset, including emerging digital and AI-enabled technologies.
• ​Experience successfully driving change.
• Knowledge of and experience in aerospace and/or manufacturing
• Strong understanding of quality processes, systems, and impact to business results and priorities.
• Demonstrated ability of solving complex problems
• Ability to accurately assess key business metrics and situations from a senior leader perspective.
• Able to influence others. Highly credible.
• Collaborative, team orientation – knows when to lead and when to follow.
• Customer focused and demonstrated a high sense of urgency.
• Impactful communicator from the shop floor to the senior leadership levels.
• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker

Minimum Required Qualifications

• Bachelor’s Degree accredited college or university (or a high school diploma / GED with a minimum of 4 years in manufacturing, supply chain, or quality functions experience + a minimum of 5 years in manufacturing, supply chain, or quality functions experience experience)
• Minimum of 5 years in manufacturing, supply chain, or quality functions experience

Desired Characteristics

• Demonstrates curiosity and a continuous learning mindset, including emerging digital and AI-enabled technologies.
• Experience successfully driving change.
• Knowledge of and experience in aerospace and/or manufacturing
• Strong understanding of quality processes, systems, and impact to business results and priorities.
• Demonstrated ability of solving complex problems
• Ability to accurately assess key business metrics and situations from a senior leader perspective.
• Able to influence others. Highly credible.
• Collaborative, team orientation – knows when to lead and when to follow.
• Customer focused and demonstrated a high sense of urgency.
• Impactful communicator from the shop floor to the senior leadership levels.
• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing.

Relocation Assistance Provided: Yes