Sales Manager (Civil Identity, Border & Travel, Public Security Solutions)

Location: Bucharest, Romania

Context

Thales IBS (Identity and Biometric Solutions) is a major business area within the Thales Group focused on digital security, identity verification, and biometric hardware and software.

Part of the International Sales Team, focused on new technologies, (biometry, cryptography, AI, PQC), distributed over different countries of CEE&E Region, this Sales Manager role exists to manage the sales process and new business development in Romania, Bulgaria and Moldova with potential for expansion to other countries.

Responsibilities:

• Primary sales interface for the named accounts, including business and administration coverage
• Interface with various resources within the Business Line to ensure the customer’s needs are fully addressed and that the appropriate resources are allocated in due time to the account
• Monitor overall customer satisfaction, build and follow the relevant recovery plans
• Close collaboration with the Bid Manager to set up project strategies and Bid process deliverables and coordinate tender’s answer when a Bid manager has not been appointed
• Provide the account with product evolution inputs and roadmap definition
• Coordinate tenders’ answers
• Establish high-level strategic relationships with the global accounts. Identify the main contacts and decision makers. Facilitate the creation of the relevant relationship for the appropriate resource.
• Create and implement actions follow up process at the customer
• Follow the project implementations, set up a crisis management plan if necessary
• Ensure that relevant market information is communicated internally
• Develop, propose and implement the strategic country planning in line with the sales strategy
• identify new opportunities and position the company as a key partner within the global account
• Improve company’s offering by creating venues and information sharing process for efficient exchange about customer, competitor, and industry
• Create technical and sales synergies with third parties in order enlarge the scope of sales opportunities at the customer

Requirements:

• At least 10 years of experience in the B2G or B2B sales position in ICT or electronic domain
• Skills: Sales Management, Technical Sales Presentations, International Sales, New Business Development, Biometrics
• Location: Bucharest
• Spoken languages: native Romanian, fluent English, Russian would be advantage
• Availability of travel domestically and internationally

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of defence and security, aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

In Romania, we are advancing innovation through software engineering, research and development, delivering solutions in key markets in which Thales Group operates. Our engineers design, develop and integrate solutions that impact global industries – from fully operational systems and subsystems for naval warfare and maritime security operations, to air traffic management systems, satellite-based solutions, tactical indoor simulations, identity and biometric technologies and more.