Helpdesk Technician

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Computer Literacy, Computer Systems, Customer Service, End Users, Help Desk Support

Certifications:

None

Experience:

2 + years of related experience

US Citizenship Required:

Yes

Job Description:

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiators. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team in Tampa, FL to provide routine technical support in the management of networks, software, hardware, configurations, and architectures.

HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT:

• Provides Systems Administration and manages the functionality and efficiency of a group of computers running on one or more operating systems.

• Conducts basic hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.

• May evaluate existing systems and assist with planning long-term strategies and train end users on the proper use of hardware and software.

• Performs basic software installations and upgrades to operating systems and layered software packages.

WHAT YOU’LL NEED TO SUCCEED:

• Education: Technical Training, IT certification(s) and HS Degree required.

• Required Technical Experience: 2+ years of related Systems Administration experience with Active Directory, RSA SecurID, and SolarWinds Orion.

• Candidate will troubleshoot system hardware and software issues and provide routine technical support in the management of networks, software, hardware, configurations, and architectures.

• Required Certification: Must have a current DOD 8570 certification, such as CompTIA Security + CE.

• Required Security Clearance Level: current/active TS/SCI clearance.

• Work Location: customer site in Tampa, FL.

​

GDIT IS YOUR PLACE:

• 401K with company match

• Comprehensive health and wellness packages.

• Internal mobility team is dedicated to helping you own your career.

• Professional growth opportunities include paid education and certifications.

• Cutting-edge technology you can learn from and apply to solve real world problems.

• Rest and recharge with paid vacation and holidays.

Not sure if this job’s the one for you? Check out our other openings at gdit.com/careers.

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#ARMA

The likely salary range for this position is $64,230 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA FL Tampa

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans