Business Modernization, Project Manager - Sales & Services

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Job Title:

Business Modernization, Project Manager - Sales & Services

Reporting To:

GVP - Finance

Work Schedule:

Onsite – Buffalo, NY

The Business Modernization Program Project Manager is responsible for planning and delivering assigned ERP modernization workstreams or releases, ensuring scope, schedule, resources, risks, and dependencies are actively managed throughout the implementation lifecycle. This role will partner closely with the Business Process Champion and Data Lead for Sales & Service to drive disciplined project-level execution while ensuring alignment with overall program objectives, milestones, and governance.

This role coordinates cross-functional teams including business stakeholders, IT, system integrators, and third-party partners. The Project Manager ensures transparency, predictability, and delivers rigor, proactively identifying and mitigating risks to support successful adoption, go-live, and stabilization outcomes.

Key Responsibilities

Project Planning & Execution

• Develop and manage detailed project plans aligned to the integrated modernization program schedule, milestones, and governance model.

• Lead assigned ERP modernization projects or workstreams through all delivery phases: Prepare, Explore, Realize, Deploy, and Hypercare.

• Manage day-to-day project execution, including task tracking, milestone achievement, and issue resolution.

Scope, Risk & Dependency Management

• Actively manage project scope, ensuring alignment with approved designs and adherence to formal change control processes.

• Identify, assess, and manage project-level risks, issues, and dependencies; escalate to the Modernization Program Manager with clear mitigation recommendations.

• Coordinate cross-workstream dependencies with peer Project Leads to ensure integrated delivery.

Resource & Stakeholder Coordination

• Coordinate business, IT, system integrator, and third-party resources to ensure timely and high-quality delivery.

• Facilitate effective collaboration across functional and technical teams.

• Partner closely with Solution Architecture, Functional Leads, and Organizational Change Management (OCM) to align delivery and adoption activities.

Reporting & Governance

• Prepare and deliver accurate project status reporting, forecasts, and issue updates in alignment with program reporting standards.

• Issue and RAID log management for related project area(s)

• Ensure adherence to established program governance, delivery methodology, and quality standards.

Testing, Cutover & Go-Live Support

• Support testing cycles, defect resolution, cutover planning, and go-live readiness activities.

• Ensure project deliverables meet quality standards and achieve business stakeholder acceptance.

• Support knowledge transfer and transition to sustain and operations teams post go-live.

Required Qualifications

Education

• Bachelor’s degree in Business, Information Systems, Engineering, or a related field; equivalent experience may be considered.

• 5+ years of project management experience supporting implementations or major modernization initiatives. Experience in ERP implementations is preferred.

Skills & Experience

• Demonstrated experience managing ERP projects or significant ERP workstreams across multiple implementation phases.

• Strong understanding of ERP implementation lifecycles and structured delivery methodologies (e.g., SAP Activate or equivalent).

• Proven ability to manage schedules, scope, risks, issues, and dependencies in complex project environments.

• Experience working with system integrators and coordinating internal and external delivery teams.

• Strong communication skills with the ability to engage both business and technical stakeholders.

• Proficiency with project management and reporting tools (e.g., MS Project, Smartsheet, Jira, or similar).

• Strong organizational, analytical, and problem-solving skills with attention to detail.

• Ability to operate effectively within a structured program and governance-driven environment.

How We Care For You:

• Financial Rewards: great compensation package, bonus opportunities, matching 401k, and the ability to participate in Employee Stock Purchase Plan (select locations), Flexible Spending and Health Savings Accounts

• Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance.

• Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.

• Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs

• Culture: Warm, respectful, family-like environment driven by our 12 core values. Multiple Employee Resource Groups led by our employees, open and welcoming to all.

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Salary Range Transparency:

Buffalo, NY $105,000.00–$140,000.00 Annually

Salary Range Disclaimer

The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits.

This position requires access to U.S. export-controlled information.

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