Sr. Staff Solutions Architect – Supply Chain (R6251)

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Shield AI is seeking a senior Solutions Architect – Supply Chain to serve as the functional and technical authority for Oracle Fusion Cloud ERP across Order-to-Cash and Procure-to-Pay, with strong working depth in Supply Chain Planning. This role owns the design, configuration, and continuous improvement of Oracle Fusion Order Management, Procurement, Inventory, and Supply Chain Planning capabilities, ensuring the two core commercial flows — selling and buying — operate as a single, well-architected system.

This is a hands-on, business-facing role. The Solutions Architect is expected to be the trusted advisor and go-to resource for business stakeholders on any process change involving Order-to-Cash, Procure-to-Pay, or Supply Chain Planning — translating business need into a scalable, well-architected solution, and then configuring and implementing that solution directly for medium-complexity projects. For large, complex initiatives, this person leads solution design and partners with Shield AI’s implementation partner to deliver, while remaining the accountable architect and voice of the business throughout.

Beyond core ERP, this role holds ownership of adjacent enterprise systems and solutions for example, Salesforce as it relates to order and quote-to-cash touchpoints, and maintains a close working relationship with Solutions Architect for Manufacturing for supplier quality and shared planning data — ensuring Procure-to-Pay and supplier performance issues are resolved jointly with Manufacturing’s QMS and MES ownership. Partnership with finance Solutions Architect to ensure end-to-end integration with Finance/Accounting.

What you'll do:

Solution Architecture & Business Partnership

• Designs and delivers technical solutions, creates detailed solution designs, specific integration points, and selects appropriate tools and frameworks. Collaboration with developers and engineers to implement solutions, conducts technical reviews and resolves design challenges.

• Documents architectures, provides technical guidance during development, and ensures solutions adhere to performance, security, and interoperability requirements. Prototypes new approaches and evaluates emerging technologies for project suitability.

• Serve as the primary point of contact and trusted advisor for business partners across Sales Operations, Order Management, Procurement, and Supply Chain Planning on process design and system capability questions.

• Act as the lead advocate for business stakeholders in all Order-to-Cash and Procure-to-Pay discussions, ensuring their operational needs, constraints, and priorities are represented in solution design.

• Become the go-to resource for any proposed Order-to-Cash or Procure-to-Pay process change, evaluating impact, feasibility, and fit within the Oracle Fusion ERP data model and integration landscape before implementation.

• Translate business requirements into scalable solution designs that balance standard Oracle Fusion functionality against configuration, extension, or integration needs.

• Maintain a working command of Supply Chain Planning (demand/supply balancing, MRP inputs/outputs) to ensure Order-to-Cash and Procure-to-Pay designs do not create downstream planning conflicts or gaps.

Hands-On Configuration & Delivery

• Directly configure Oracle Fusion Order Management, Pricing, Procurement (Purchasing, Sourcing, Supplier Portal), Inventory, and Supply Chain Planning modules for medium-sized projects, enhancements, and break/fix work.

• Build, test, and deploy configuration changes, including setup of Fusion functional areas, security, approval hierarchies, workflows, and data structures related to order and procurement processes.

• Author functional design documents, configuration workbooks, test scripts, and process/procedure documentation to support changes made in the environment.

• For large or highly complex initiatives, define solution architecture and requirements, then partner closely with the implementation partner to execute — remaining accountable for solution quality, business fit, and knowledge transfer.

• Participate in and help lead workshops, fit-gap sessions, and design reviews with business stakeholders and implementation partner teams.

Order-to-Cash & Procure-to-Pay Ownership

• Own the end-to-end Order-to-Cash cycle in Oracle Fusion: quote/order capture, pricing, fulfillment, billing handoff, and returns, including the Salesforce-to-Fusion order and quote touchpoints.

• Own the end-to-end Procure-to-Pay cycle in Oracle Fusion: requisitioning, sourcing, purchase orders, supplier management, receiving, and invoice-matching handoff to Finance AP.

• Maintain a supplier-quality touchpoint with the Manufacturing Solutions Architect, ensuring Procure-to-Pay data (supplier performance, non-conformance, receiving issues) flows cleanly into QMS-driven supplier corrective action processes.

• Ensure Order-to-Cash and Procure-to-Pay designs remain consistent with upstream/downstream Supply Chain Planning and MRP signals owned by the Manufacturing Solutions Architect.

Integrations

• Design and help implement integrations between Oracle Fusion ERP and Salesforce, banking/payment platforms, EDI/supplier networks, and other Order-to-Cash or Procure-to-Pay-adjacent systems.

• Define integration requirements, data mappings, and error-handling/reconciliation approaches in partnership with technical/integration teams.

• Evaluate integration patterns (API, middleware, file-based, EDI) and recommend approaches appropriate to data volume, latency, and criticality.

• Support testing, cutover, and hypercare activities for integration-related changes.

Governance & Continuous Improvement

• Maintain configuration standards, documentation, and change control discipline for the Order-to-Cash and Procure-to-Pay functional areas.

• Identify opportunities for process simplification, automation, and improved data quality across order, procurement, and planning cycles.

• Stay current on Oracle Fusion quarterly releases relevant to Order Management, Procurement, and Supply Chain Planning, and assess/recommend adoption of new features.

• Mentor junior functional/technical resources and contribute to a growing internal ERP center of excellence.

Required Qualifications:

• 12+ years of progressive experience in enterprise ERP systems, with significant depth in Order-to-Cash and Procure-to-Pay functions.

• Hands-on experience configuring Oracle Fusion Cloud ERP (Order Management and Procurement pillars); comfortable working directly in the application, not solely at a requirements level.

• Experience across multiple full-lifecycle ERP implementations (Oracle Fusion required; prior experience with Oracle EBS, SAP, or other major ERP platforms is a plus).

• Working knowledge of Supply Chain Planning and MRP concepts and how they interact with Order-to-Cash and Procure-to-Pay.

• Demonstrated experience acting as a functional/solution architect — able to design solutions independently, not just execute configuration tasks handed down by others.

• Experience partnering with or managing systems integrators/implementation partners on complex delivery efforts.

• Strong business partnering and stakeholder management skills; comfortable being the primary escalation point for Order-to-Cash and Procure-to-Pay process questions.

• Working understanding of integration concepts and experience partnering on ERP-to-CRM/third-party system integrations (e.g., Salesforce, EDI, banking).

• Excellent written and verbal communication skills, including experience producing functional design documents, process documentation, and executive-level updates

Preferred Qualifications:

• Prior consulting background (Big 4, Oracle partner, or boutique Oracle Fusion implementation firm) strongly preferred.

• Direct experience owning or integrating Salesforce order/quote processes with Oracle Fusion Order Management.

• Experience in aerospace, defense, or other regulated/complex manufacturing environments.

• Familiarity with Oracle Integration Cloud (OIC) or similar middleware/integration platforms, and EDI/supplier network standards.

• Oracle Fusion certifications in Order Management, Procurement, or Supply Chain Planning.

• Experience operating in environments with export control, ITAR/CUI, or other regulated data-handling requirements.

AI & Agentic Automation Capabilities:

Shield AI is investing in Agentic AI to accelerate and automate Order-to-Cash and Procure-to-Pay operations. This role is expected to actively identify, design, and help implement AI-driven automation across these processes — not simply consume AI tools built by others.

• Identify high-value candidates for Agentic AI automation within Order-to-Cash and Procure-to-Pay — e.g., order exception handling, quote-to-order matching, requisition/PO follow-up, supplier response triage, and demand/supply reconciliation.

• Design and configure AI agent workflows using Oracle’s embedded AI/ML and agentic capabilities (e.g., Oracle Fusion AI agents, OCI Generative AI, Redwood/AI-driven planning recommendations) as they become available across Fusion SCM.

• Partner with IT/data teams to define prompts, guardrails, data inputs, and approval/exception paths for AI agents acting on order and procurement transactions, ensuring appropriate human-in-the-loop controls.

• Evaluate and pilot third-party or custom Agentic AI tools (e.g., for demand sensing, supplier risk monitoring, order-to-cash automation, or inventory optimization) and assess fit against the target architecture.

• Use AI-assisted tools for day-to-day solution work — requirements analysis, test script generation, configuration documentation, and data mapping — to increase delivery speed and quality.

• Bring or build fluency in prompt engineering and AI workflow design; prior hands-on experience with generative AI or agentic AI platforms (Oracle AI Agent Studio, OCI Generative AI, Microsoft Copilot Studio, UiPath/Automation Anywhere agentic features, or similar) is a strong plus.

• Champion responsible AI adoption — data quality, auditability, and change management — when introducing agentic workflows into regulated, ITAR/CUI-sensitive environments.

Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.