IT Administrator - Infrastructure and Help Desk

About Mach Industries

Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition.

Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security.

The Role

We are seeking a hands-on IT Infrastructure Specialist to manage and maintain the organization's core IT infrastructure across all sites. The successful candidate will be responsible for supporting servers, directory services, identity management, endpoint management, and backup systems while ensuring reliable day-to-day IT operations. This role will also serve as the primary on-site infrastructure resource for each location, overseeing MDF/IDF rooms, structured cabling, and the installation and maintenance of network switches and wireless access points in accordance with Network Engineering standards. Additionally, the position plays a key role in maintaining secure and consistent server and endpoint configurations, supporting configuration management, system integrity, and compliance requirements under CMMC.

Key Responsibilities

• Administer core systems: Windows Server, Active Directory and Entra ID, DNS/DHCP, file and print, virtualization, backups and restore testing, and certificates.
• Manage endpoints at scale: images, Intune or Jamf baselines, patching to SLA, encryption, EDR coverage, and Okta device-binding readiness; report coverage weekly.
• Administer Microsoft 365 (GCC High after migration) and Okta day to day.
• Be the infrastructure hands for site builds and existing sites: rack and stack, cabling, switch and AP installs, and MDF/IDF upkeep.
• Monitor and respond to incidents; run changes through change management; keep runbooks and diagrams current.
• Produce evidence for NIST SP 800-171 configuration-management, system-integrity, and media-protection controls.
• Automate provisioning and compliance checks with PowerShell; participate in the systems on-call rotation.

Required Qualifications

• 4+ years in systems administration or IT infrastructure.
• Windows Server, Active Directory and Entra ID, Microsoft 365 administration, virtualization, and backup.
• MDM (Intune or Jamf) and EDR-managed fleets; Okta or an equivalent identity provider.
• Comfortable with physical infrastructure: racking, cabling, switch and AP installs, and basic VLAN configuration.
• PowerShell; disciplined documentation; working familiarity with NIST SP 800-171.

Preferred Qualifications

• Experience with Microsoft 365 Government Community Cloud High (GCC High).

• Previous experience in the defense, aerospace, or cleared-facility industries.

• Experience supporting and managing endpoints in a manufacturing environment.

• Relevant industry certifications, such as Microsoft MD-102, AZ-104, CompTIA Network+, or Security+.

• Familiarity with endpoint management tools, such as Jamf.

• Working knowledge of Linux operating systems and Python scripting.

Additional Requirements

• Available to work extended hours and weekends as needed.
• Willingness to travel around 25-30% as needed during new site development.

ITAR Requirements

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

Pay Range

$32—$40 USD

At Mach, we believe that compensation is more than just a paycheck. It's a comprehensive package designed to reward the time, skills, and expertise you bring to our team. We are committed to offering competitive compensation that is equitable, transparent, and aligned with market trends.

Key Elements of Our Compensation Philosophy:

• Competitive Salaries: We continuously research market rates to ensure our salaries are competitive with those in our industry and geographic location.
• Performance-Based Incentives: Our bonus structure is tied to both individual and company performance, creating a win-win scenario that motivates our team members to excel.
• Equity Participation: We offer stock options or equity to employees, ensuring that you share in the success and growth of the company.
• Benefit Packages: Our benefits include healthcare, dental and vision plans, retirement savings, and paid time off, because we understand that your well-being extends beyond the office.
• Professional Development: We allocate funds for continuing education, training, and career growth.
• Transparency: We are committed to openness about our compensation tiers and how decisions are made, ensuring trust and mutual respect.

By joining Mach, you’re not just accepting a job—you’re becoming a key part of a team that values your contributions and invests in your growth. Together, we aim to create a rewarding environment that sets the stage for long-term success.

Data Privacy
To view Mach Industries candidate data privacy policy, please visit https://machindustries.com/privacy-policy.

Disclosures

This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Please note that any offer for employment may be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations without sponsorship for an export license.

Mach participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offers may vary based on (but not limited to) work experience, education and training, critical skills, and business considerations. Highly competitive equity grants are included in most offers and are considered part of Mach’s total compensation package. Mach offers benefits such as health insurance, retirement plans, and opportunities for professional development.

Mach is an equal opportunity employer committed to creating a diverse and inclusive workplace. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws. If you’d like to defend the American way of life, please reach out!