Service Shopfloor Supervisor

Job Description Summary

As a Service Shopfloor Supervisor, you will lead daily operations in a highly regulated aviation environment, ensuring capacity, execution, and strict adherence to safety and quality standards across CoE service activities, including MRO and CRO for military and civil components. You will manage daily work assignments, approve time and attendance, and foster a strong team-oriented culture.

This role is responsible for driving shopfloor execution within established operating disciplines, standard practices, and procedures. You will lead lean transformation efforts, optimize processes, equipment, and material flow, and standardize methods to ensure reliable, consistent plant operations and production performance.

Job Description

Essential responsibilities:

• Lead and promote a team-based organization focused on specialized, quick-turnaround repair services for internal and external customers
• Coordinate daily shopfloor activities, assigning work, monitoring progress, and ensuring safe and efficient execution across MRO/CRO cells
• Provide technical, quality and production leadership to assigned cells/teams, including support on plant systems, equipment and maintenance activities
• Provide leadership in the areas of training and development, equipment maintenance, process, and procedure implementation
• Communicate with internal/external customers to ensure that all commitments are met
• Provide total shop / group leadership in the attainment of goals with respect to safety, quality, cost, production and compliance
• Provide ongoing supervision and counseling for employees, guiding them in current positions and assisting with career development and training
• Work with customers, functional leaders, and internal staff to meet production and product support requirements
• Facilitate the leadership team in decision-making and problem solving and provide effective communication across the plant
• Provide technical, quality and production leadership to assigned Cells/Teams

• Support Shop Leader in the strategic planning of manpower, equipment and other resources
• Lead and sustain lean transformation initiatives on the shopfloor (e.g. value stream mapping, layout optimization, flow & pull systems, standard work, 5S, visual management)
• Use prior Process Engineering experience to define, validate and improve repair and production processes, including methods, routings, cycle times and tooling
• Partner with Engineering, Quality and Maintenance to improve process capability, reduce variability and ensure robust methods for both civil and military components
• Translate continuous improvement opportunities into structured projects, with clear targets, milestones and measurable impact on SQDC
• Coach the team in problem solving (e.g. PDCA, 8D, root cause analysis) and in the use of Lean and Six Sigma tools
• Be accountable for achieving safety, quality, delivery, cost and compliance targets (SQDC)
• Ensure full adherence to aviation legislation and EASA/EMAR Part 145 requirements, including documentation, traceability and configuration control
• Drive implementation and sustainment of standard work, procedures and visual management on the shopfloor
• Support the Shop Leader in strategic planning of manpower, equipment and other resources needed to sustain capacity and meet production plans
• Contribute to production planning and control, ensuring alignment between load, capacity and material availability
• Facilitate the leadership team in decision-making and problem-solving, and provide effective communication and coordination across the plant

Required Qualifications:

• High school diploma, with solid and proven experience in aircraft maintenance gained within EASA Part-145 approved organizations
• Significant experience in coordination or team management roles within technical environments (e.g. Team Leader, Supervisor, Workshop Manager), including managing complex and structured teams
• Hands-on experience in inspection activities, verifying compliance with airworthiness requirements, approved technical data and company procedures
• In-depth knowledge of EASA Part-145 regulations and of industry quality and safety standards
• Proven experience as a Process Engineer and/or Production Supervisor, with responsibility for process definition, industrialization and shopfloor leadership
• Strong knowledge of production, shop operations and production control in a manufacturing environment
• Solid technical understanding of plant systems, equipment and maintenance processes
• Strong ability to plan work activities and manage resources according to production priorities and deadlines
• Proven ability to work cross-functionally with Quality, Engineering, Production and Commercial teams
• Strong continuous improvement mindset, with a focus on standardization, waste elimination and SQDC
• Demonstrated experience leading lean transformation projects, including value stream mapping, layout optimization, standard work, 5S, Kaizen and problem-solving initiatives
• Proven ability to analyze and solve problems using structured, data-driven methodologies.
• Fluent in Italian and English

• Work Visa, in accordance with local regulations, is required

Desired Characteristics:

• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Demonstrated ability to analyze and resolve problems
• Demonstrated ability to lead programs/projects
• Deep knowledge of aviation legislation, including applicable civil and military regulations (e.g. EASA/EMAR)
• Deep Knowledge in Aviation Legislation
• Solid technical understanding of plant systems, equipment and maintenance processes, enabling effective support to maintenance and reliability activitie
• Deep knowledge of production planning, shop operations and production control in a manufacturing or MRO/CRO environment
  

Why Join Us:

At Avio Aero, people power our progress. That’s why we invest in an environment where you can develop professionally, feel valued personally, and enjoy a healthy balance between work and life. As part of the CCNL Metalmeccanico framework, you’ll benefit from a comprehensive package designed to support you and your family, including:

• Performance-related bonuses and local bonus scheme

• Flexible benefits platform with company contributions

• Employee pension plan with company contribution

• Life and accident insurance

• Private complementary medical coverage

• Sponsored canteen or meal vouchers where no canteen is available

• Global wellbeing program to support your physical, financial, social, and emotional wellbeing including Employee Assistance Program

• Recognition awards to celebrate service and achievements

• Local special agreements, discounts and special offers

• English and languages training for you and one member of your family

• Ongoing technical, leadership, and development training to help you build your career

Contract Level: CCNL metalmeccanico – level B2

Salary range for this role: 39.675 euro - 59.512,50 euro + Performance-related bonus + PDR up to 6000 euro
Compensation will be defined within the published salary range, reflecting the candidate’s experience, developed skills, and overall alignment with the role’s responsibilities.

Join us!
Avio Aero is proud to be an Equal Opportunity Employer and is committed to fostering a culture of respect, where every individual is valued, supported, and empowered to thrive. Employment decisions are made based on merit, qualifications, and business needs. Join us and be part of a team where your talent, ideas, and ambition can help shape the future of flight. Apply now and see your career take flight!

Additional Information

Relocation Assistance Provided: No