Director - Digital Operations, Manufacturing Execution

Job Description Summary

GE Aerospace is seeking a Director – Digital Operations, Manufacturing Execution to lead ongoing digital operations across our Manufacturing Execution ecosystem. This role is responsible for platform stewardship, operational support, service continuity, and steady-state ownership of critical manufacturing applications that enable factory performance across the enterprise.

The Director will provide cross-functional leadership across support, product, and architecture to ensure reliable, scalable, and well-governed operations for platforms including PlantApps, PFMD, Bluestreak, and the broader future digital manufacturing ecosystem. This leader will own the operating model for sustaining and improving these platforms over time, with accountability for uptime, service performance, support responsiveness, operational stability, platform health, and issue resolution.

This is a high-impact leadership role for someone who can operate effectively across a complex enterprise, align multiple stakeholders, and build a durable future-state operating model for manufacturing digital operations.

*Eastern Time Zone Preferred for US Based Candidates*

Job Description

Roles and Responsibilities:

In this role, you will:

• Lead the digital operations function for Manufacturing Execution, with accountability for ongoing support, operational continuity, service performance, and platform stewardship.

• Provide continuous, steady-state ownership across a portfolio of manufacturing digital platforms, including PlantApps, PFMD, Bluestreak, and related applications in the future digital manufacturing ecosystem.

• Lead cross-functional teams spanning operations, support, product, and architecture to ensure stable and effective operation of business-critical manufacturing platforms.

• Establish and manage the support model, operating model, service governance, and platform ownership structure required to sustain and improve MES-related platforms.

• Drive uptime, operational stability, support responsiveness, platform health, and issue resolution across the ecosystem.

• Partner with operations teams, product owners, architects, support teams, and site users to ensure services are reliable, well-governed, and aligned to business needs.

• Govern service delivery through clear KPIs, operating cadences, escalation paths, and performance reporting.

• Lead root cause analysis, corrective actions, and continuous improvement efforts to reduce repeat issues and strengthen operational reliability.

• Ensure operational readiness and service continuity for releases, upgrades, migrations, implementations, and platform transitions.

• Prioritize investment and attention across support needs, service risks, platform health, and business-critical operational demands.

• Drive adherence to compliance, controls, and cybersecurity requirements while simplifying and strengthening operational processes.

• Build and lead a culture grounded in FLIGHT DECK, with strong focus on respect for people, continuous improvement, customer value, and accountability.

• Shape and optimize a durable future-state operating model for enterprise manufacturing digital operations.

Minimum Qualifications:

• Bachelor’s degree from accredited university or college with minimum of 8 years of professional experience OR Associates degree with minimum of 11 years of professional experience OR High School Diploma with minimum of 13 years of professional experience
• Minimum 5 years of professional experience in Digital Operations.
• Note: Military experience is equivalent to professional experience
• Eligibility Requirement:
• Legal authorization to work in the U.S. or UK is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Desired Characteristics:

Technical and Business Expertise:

• Strong experience leading digital operations, service delivery, application support, or platform operations in a complex enterprise environment

• Experience with Manufacturing Execution Systems (MES), manufacturing applications, or other business-critical digital platforms

• Demonstrated success operating and improving platforms with accountability for service continuity, uptime, support responsiveness, and operational stability

• Experience working across multiple platforms and stakeholder groups to create effective operating models and governance structures

• Strong understanding of service management, incident/problem management, release readiness, operational controls, and platform lifecycle support

• Ability to make tradeoffs across platform health, support demand, business priorities, and technical constraints

• Familiarity with digital manufacturing environments and the role of technology in supporting safety, quality, delivery, and cost

Leadership:

• Demonstrated success leading enterprise or multi-platform operational ownership with broad cross-functional leadership

• Experience leading support, product, architecture, and engineering in a matrixed global organization

• Ability to create clarity in complex environments and align teams around a common operating model

• Strong judgment in prioritization, escalation management, governance, and service ownership decisions

• Experience coaching, developing, and optimizing teams in support of long-term organizational capability

Personal Attributes:

• Excellent communication skills with the ability to engage senior leaders and technical teams with confidence and clarity

• Strategic thinker with the ability to translate vision into a durable operating model and concrete action plans

• Strong analytical, organizational, and execution skills

• Comfortable working through ambiguity, scale, and organizational complexity

• Customer-focused and operationally disciplined, with a strong bias for action and continuous improvement

Additional Information for candidates in US:

The base pay range for this position is $152,000-$202,000 USD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 10th, 2026.

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

For Candidates in the UK:

At GE Aerospace we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible. As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;

• Non-contributory Pension
• Bonus
• Car allowance
• Life Assurance
• Group income protection
• Private medical cover
• Holiday Hourly equivalent of 26 days, with flexible option to buy or sell

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website.

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing.

Relocation Assistance Provided: Yes

#LI-Remote - This is a remote position