Customer Services Controller

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Job Description:

TITLE: Customer Services Controller

EMPLOYER: Airbus Americas, Inc.

LOCATION: Herndon, VA

DUTIES: Organize the financial data for the Airbus services business in the Americas region. Establish a robust mechanism for quarterly and rolling forecasting of financial analysis and performance against AOP targets. Ensure all expenditures are aligned with the AOP that support strategic business goals. Provide financial analysis for the Services business in the North America region. Support the Quarterly and Monthly Business Reviews (QBRs/MBRs), deliver insightful variance analysis, root-cause investigations of performance, and a coherent business narrative to middle management. Supporting the full-cycle Financial Planning & Analysis (FP&A) function, including the development of a robust Annual Operating Plan (AOP). Translating complex financial analysis into actionable guidance for business decisions.

REQUIREMENTS: Bachelor’s degree in Business Administration, Finance, Commerce, or related field and 3 years in any job title involving experience with cross-functional stakeholder management. Prior experience must also include: Experience with cross-functional stakeholder management; Working experience with international interfaces, multi-functional interfaces, or division operational management; Experience in an international setting and in complex, large and global organization in the aviation industry; Applying Project, Program, and Portfolio Management principles; Experience in continuous improvement initiatives, cost analysis, and performance management, including KPI development and reporting; and Experience in managing projects to generate structured, business-oriented solutions. Up to 30% domestic and international travel required for business meetings and conferences.

SALARY: $155,455 per year

TO APPLY: Submit application by selecting “Apply” on this page and following prompts to attach resume and submit.

JOB CODE: AA318

#P3M

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Americas, Inc.

Employment Type:

US - Direct Hire

Experience Level:

Professional

Remote Type:

Flexible

Job Family:

Controlling <JF-FI-FO>

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Job Posting End Date: 12.21.2026

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