Manager - Quality Technician Team

Date Posted:

2026-11-13



Country:

United States of America



Location:

US-MN-BURNSVILLE-WEST ~ 14300 Judicial Rd ~ WEST BLDG



Position Role Type:

Onsite



U.S. Citizen, U.S. Person, or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62



Security Clearance Type:





Security Clearance Status:

Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

The Quality Assurance Technician (QAT) Manager provides strategic leadership for a multi‑shift team of 21 Quality Assurance Technicians, supported by two lead technicians. In this role, you will ensure consistent and effective execution of Quality Management System (QMS) requirements, strengthen quality performance across the site, and support production operations in meeting quality and delivery commitments. You will drive team development, oversee compliance activities, and partner with cross-functional leaders to resolve systemic quality issues.

This position plays a critical role in shaping site quality culture, reducing defects, ensuring compliance, and enabling the organization to meet its operational and customer commitments. It is an opportunity for an experienced quality leader to drive meaningful impact, develop a high-performing team, and contribute strategically to site success.

What You Will Do:

• Lead, coach, and develop a multi‑shift QAT team, ensuring strong performance, clear expectations, and effective workload allocation.
• Establish and maintain standard work to promote consistency, operational rigor, and compliance.
• Mentor production employees and quality technicians to build technical capability and reinforce quality culture.
• Ensure adherence to industry and regulatory standards through internal audits, external audit support, and corrective action execution.
• Provide real-time guidance on the manufacturing floor.
• Oversee containment activities, process walks, monthly floor sweeps, and special process verifications to assess and strengthen process health.
• Approve Sherlock investigations and drive robust root cause and corrective action (RCCA) initiatives for workmanship and process issues.
• Collaborate with cross-functional teams to investigate defects, implement corrective actions, and prevent recurrence.
• Work with stakeholders to ensure internal audit findings are appropriately addressed on schedule.
• Systems Ownership & Continuous Improvement
• Lead implementation and sustainment of key quality systems (such as the Quality Good Catch Program).
• Oversee Quality Alerts, Quality Quick Links, and other communication tools to ensure timely and accurate distribution of quality information.
• Manage stamp control, stamp audits, and all elements of the inspection authorization system (ASL).
• Maintain QMS and training documentation owned by the QAT function.
• Provide oversight of Ryder inspection activities to ensure alignment with site expectations and standards.
• Track, analyze, and manage quality metrics and procedures to support continuous performance improvement.

Qualifications You Must Have

• Typically requires: A University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience
• Experience leading technical teams in a quality assurance or operations environment.

Qualifications We Prefer:

• Experience working in highly regulated industries governed by standards such as AS9100, AS9102, or AS13100.
• Formal auditor training or certification.
• Experience managing audits, driving continuous improvement initiatives, or implementing digital quality tools.
• Demonstrated ability to influence stakeholders, lead change, and elevate quality system performance.
• Demonstrated success collaborating across functions to achieve operational and quality goals.
• Communication skills with the ability to convey complex technical information to diverse audiences.

What We Offer:

Some of our competitive benefits package includes:  

• Medical, dental, and vision insurance  
• Three weeks of vacation for newly hired employees  
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option  
• Tuition reimbursement program 
• Student Loan Repayment Program  
• Life insurance and disability coverage  
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection 
• Birth, adoption, parental leave benefits 
• Ovia Health, fertility, and family planning  
• Adoption Assistance  
• Autism Benefit  
• Employee Assistance Plan, including up to 10 free counseling sessions  
• Healthy You Incentives, wellness rewards program 
• Doctor on Demand, virtual doctor visits  
• Bright Horizons, child and elder care services 
• Teladoc Medical Experts, second opinion program  
• And more!

Learn More & Apply Now!

Operations, Supply Chain and EH&S:

The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide.

Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

WE ARE REDEFINING AEROSPACE.

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day!

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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